Thursday, April 30, 2009
4th Obsession: REINFORCE CLARITY
In his 4th Obsession Lencioni is particularly referring to human systems. It's not efficient enough to simply state the vision and over-communicate it, if it's not carried out through the people. The way he breaks this reinforcement down is: HIRING,PERFORMANCE MANAGEMENT,REWARDS,DISMISSAL... Every person that inquires of joining your team should be filtered through this process. The vision should be clarified immediately, and if the other teammates don't believe the person being interviewed is capable of buying in to the vision, then that candidate is thrown out. After the person is chosen to be a part of the team, that person must be evaluated regularly to determine if the work is motivated by the vision and produces the results of the vision. The team must constantly be rewarded! I believe as leaders we fail terribly in this area!!! We tend to run our teams on empty without every filling them up, and ultimately the tank burns out. If there is 1 thing I have learned early in my life as a leader, it is to REWARD the team for their hard work and passion!!!!! If you don't THANK, they will TANK!! Sometimes people will have to be dismissed because they are preventing the vision from succeeding fully. These people aren't always horrible employees, they just never fully buy into the vision. This change doesn't always have to be negative. Most of these people need a change, they just don't know it yet. Still for the sake of the BIG VISION, certain teammates have to be benched!!!!
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